You may return items that you purchased from us for any reason within 7 days of making the payment. As the services do not involve shipping and handling costs, the refund will be in full.
Should you have any questions or enquiries, or you want to refund or cancel the membership subscription, please email our friendly customer support team at firstname.lastname@example.org.
TTAC Holding Pty Ltd (Trading business name Waann Capital), ABN 92 625 307 208, known as Waann Capital below, respects your privacy and is committed to managing and protecting your personal information.
Personal information we collect
Personal information generally means information or an opinion about an identified individual, or an individual who is reasonably identifiable, such as personal details (name, email etc.)
When you use this website, we may collect personal information about you in the following ways:
We collect personal information in our communications with you, such as through email or if you call our Waann Capital team.
If you call the Waann Capital team, we will collect from you your name and location at the start of the conversation to assist in addressing your query.
If you email us, we will ask for your name and how you heard about us, alongside your question. In order for us to be able to answer your question, please provide your email or phone number.
If you do not provide us with such information, we may be unable to, or choose not to, respond to your communications.
If you buy a product/services through this website, we will collect personal information from you such as your name, delivery address and payment details for the purposes of processing payment and delivering the product to you.
If you do not provide us with such information, we will be unable to sell our products to you.
This website collects information about visitors through cookies. Cookies are a small data files that will be collected in your web browser in order to track visiting information.
Cookies store information you provide in forms (including your name and email), as well as your browsing preferences, so that our systems recognize them for next time you visit and this enables us to customize our website for you based on your browsing history. For example, our disclaimers should only appear once in 24 hours for each user. This information is based on your IP address, as well as the information you provide by filling out forms.
If you do not wish to have cookies on your computer, you may configure your web browser to reject cookies or you may manually choose to delete cookies that have already been stored. If you do so, however, you will have to fill out all forms on the website every time you visit and disclaimers will appear each time you visit.
You may use this website without providing us with personal information, however as noted above, this may limit your ability to access certain functions via the website. Where you choose to identify yourself for the purposes of purchasing a product or communicating with us, we require that you do not use a pseudonym.
Purposes for which we use personal information
We use the personal information we collect to respond to your communications, provide products to you and for our own business purposes, such as to analyze and improve our products and our business.
Disclosing personal information
If we have collected your personal information by email, by a call to our Waann Capital Team or by purchase of a product, we will only disclose your personal information to others with your permission or in the circumstances set out below:
We often engage independent contractors and professional advisers to do work for us such as manage this website, store our transcripts, or run or coordinate our promotions. We generally require these contractors and professional advisers to keep such personal information confidential and to only use it for the purposes of providing goods or services to us. By contacting us by email or calling the Waann Capital Team, or by purchasing a product, you agree to our disclosure of your personal information to contractors and professional advisers who do work for us; and we may disclose personal information to our related entities, if we believe it is necessary to protect or prevent damage to our company’s interests, enforce our legal rights, protect persons or property, comply with the requests of authorities under applicable laws (such as police or the courts), or as otherwise permitted by the Privacy Act.
We do not sell or lease personal information to third parties.
We generally hold your personal information in Australia, however, in the future such personal information may be stored overseas. Some of the recipients to whom we disclose personal information may also be located outside Australia.
Sensitive and children’s information
We do not collect sensitive information, including but not limited to health information, age, gender, ethical backgrounds etc.
We have no intention of collecting any personal information directly from individuals under thirteen years of age, although parents or guardians may voluntarily provide us with information relating to their children. If we obtain information about any individual from a third party we will comply with the Privacy Act at all times. A parent or guardian may contact us at any time if they would like to update or remove information relating to their child from any record we hold.
We take seriously the trust you put in us to properly collect, use and keep safe your personal information. You may also have a right to access and/or correct the personal information we have collected about you on request.
If you have any questions or concerns or would like to access or correct any personal information we have collected, you can contact us by emailing us at email@example.com.
If you wish to make a complaint about our privacy handling practices, we ask that you send us your complaint in writing to the email address listed above. We will respond within a reasonable period.